Supersynths Frequently Asked Questions

Q: What platforms does your products run on?

A: Depends on the synth. GrooveBlox Live, Klang Drum Machine, Monstrous and Cloud Player are PC only. PRIZM runs on PC, but the 64 bit edition runs on both platforms. SSPlayer synths are 32bit and 64 bit and run on PC and Mac systems. Our soundfonts can be used on all OS's.

Q: When will your next synth be available?

A: Great things take time and we are a small company. As soon as a synth is about to become available, we will notify everyone via email, our forum or on popular forums, such as KVRAudio.

Q: How can I pay for your products?

A: We use PayPal, which accepts all major cards, including Visa, Mastercard Amex, etc.

Q: How long will it take to get my product and how do I download the product I purchased?

A: You should have received a welcome email within 24 hours, but no later than 3 days after purchasing one of our products. If you did not, please contact us

Q: I don't see a question here and I think it should be included in this FAQ. How do I do that?

A: You can go to our contact page and ask us your question. If we feel it should be seen by all, we will be more than happy to include it here.

Q: Reserved for the next FAQ question

A: Reserved for the next FAQ answer.